Why a surcharge?
The Porcelain Fever exhibition is a particularly precious exhibition for the Princessehof. That it is such an expensive exhibition is because of its exceptional collection. Many pieces are unique and therefore particularly precious. High object value means high insurance value, especially because they are also very fragile pieces; that's why they hardly ever travel. Because of that fragility and because of all kinds of protection and precautions, transports are expensive.
To make such an exhibition possible, we are forced to charge visitors a surcharge. For card holders, this is a one-off fee, so it does not apply to repeat visits. You will receive a sticker on your card for this.
Why is there a surcharge for the Museum Year Card, but not for the Friends Lottery VIP Card?
The Friends Lottery pays the surcharge for their members.
How do we ensure that the museum remains accessible, also for visitors with a narrow budget?
Accessibility is very important to us. That's why entrance is always free on the first day of the exhibition. This way, everyone can come and see the exhibition.
We also organise free (children's) activities, such as 'Princessedag'. So that a new target group can get to know the museum. Some of these activities also include free admission. Would you like to stay informed? Sign up for the newsletter.
In addition, we organise many visits together with schools, which discover the museum at a reduced rate. Do you need a discounted ticket price or are you curious whether an activity also suits your care needs? Then contact us at activiteiten@friesmuseum.nl
Can I buy a ticket at the museum box office?
To ensure entry, it is best to buy tickets online. Once a date is sold out, tickets are unfortunately no longer available at the box office either. You can buy tickets at the box office, but we cannot guarantee there will be any left.
How do I order tickets?
1. Choose a date
2. Choose a ticket type
3. Fill in your details and choose a payment method
5. After payment, the tickets will be sent to your email address in pdf form. It may take a few minutes before you receive the tickets by email. If you do not receive anything after a while, check that the payment has been debited and that the tickets have not accidentally ended up in your spam.
5. Print your ticket(s) and bring them to the museum. It is also possible to have the barcode of your e-ticket scanned via your smartphone.
6. Always bring your discount card, if any, with you; this will be asked for when you have your ticket scanned.
7. If you do not receive your ticket within 2 hours of payment, please send an email to: info@friesmuseum.nl.
Can I order tickets by phone?
No, it is not possible to order tickets by phone.
What if I cannot order tickets online?
If you fail to order ticket(s) online, please try again at a later time, from a different device if necessary. It is not possible to order tickets by phone. You can also buy tickets at the ticket office in the museum.
Can I refund or exchange my tickets after purchase?
Purchased tickets cannot be refunded and/or exchanged.
Opening hours
The museum is open Tuesday to Sunday from 11am to 5pm.
Closed: New Year's Day, Christmas Day, King's Day
Also open: Easter Monday, Whit Monday and Boxing Day
Is the museum open during public holidays?
The museum is open on Easter Monday, Whit Monday and Boxing Day. We are closed on New Year's Day, Christmas Day and King's Day.
Can I take photos in the exhibition?
You are allowed to take photos in the museum. Would you like specific photos for a publication or blog? If so, please email communicatie@princessehof.nl.
Can i order tickets online for a group?
Yes, you can order tickets online for a group of 10 people or more. We also offer packages for groups. For the possibilities, please contact Joukje Brouwer or Tineke Burmania, (058) 255 55 00. You can also email info@friesmuseum.nl.
Can I visit the exhibition with my pupils or students?
For bookings for school visits, please call Tineke Burmania, 058-2555500. You can also e-mail: onderwijs@friesmuseum.nl.
Is my ticket valid for the entire museum?
Yes, your ticket gives access to the entire Princessehof on your selected date. If you have chosen the preview, you will have access to the entrance area, Maria-Louise's period room and the Frisian pottery room on the ground floor.
What time should I be present?
You may choose when to enter the museum and you can stay as long as you like. The museum is open from 11 a.m. to 5 p.m.
What do you do with my personal data?
- We use your e-mail address to send you your ticket(s).
- If you have signed up for the newsletter, you will be subscribed to this. You can unsubscribe at any time.
- You will receive necessary and/or relevant information applicable to your visit by e-mail. For example, information in case of emergencies or changed parking advice.
- After your visit, you will receive an one-off (anonymous and non-binding) visitor survey by e-mail.